Sale and Manufacture of Refractory Products
es | en

TERMS OF SALE

INTRODUCTION:

INGENIERIA Y SERVICIOS TECNICOS, S.A, in order to safeguard the rights of its customers in compliance with Law 34/2.002 of July 11, Services Information Society and Electronic Commerce, Law 15/1999, of December 13, Protection of Personal Data and other regulations, has developed these Purchase Terms for the recruitment process of the items offered in INSERTEC -store www.insertec.biz site.

This document (from now on the "Terms") is a trade agreement that links the user (the "Customer") and INGENIERIA Y SERVICIOS TECNICOS, S.A (from now on "INSERTEC"). These conditions set out the rights and obligations of the Client and INSERTEC and wield, expressly, clearly, comprehensibly and unambiguously the identity of the owner of lnsertec-store, features INSERTEC items, prices, payments, the purchasing process, guarantees, and any other circumstances relating to the purchase of items INSERTEC.

All items INSERTEC, which are offered in-store INSERTEC are sold directly by INGENIERIA Y SERVICIOS TECNICOS, S.A established in Avd Cervantes, 6 48970 Basauri (Vizcaya) NIF A48106397, INSERTEC trademark holder.


SHIPPING:

The shipping and / or management are not included in the price. Prices are EXW. If prices CFR required within 48 hours will be included. No costs include import tariffs.


CURRENCY AND PAYMENT:

Prices are displayed in EUR. Insertec- store offers two payment methods so you can choose the one that suits you and fits your needs:

TRANSFER PAYMENT: You can make a bank transfer to the following account:

BANCO SANTANDER CENTRAL HISPANO
Address: C / Nagusia, 5
48970 Basauri (Vizcaya) Spain.
IBAN CODE: ES55 0049 4638 87 271 0663 159>
Swift: BSCHESMM

It is very important that in the field SENDER or buyer specify the following: Order Number-
Company name and ClF.

They have a period of 7 working days to arrange the transfer after the order is placed. No order shall be deemed effective until INSERTEC confirm the corresponding income and therefore delivery times begin to run from that date .

Payment by DOCUMENTARY CREDIT. With the following clauses:

IRREVOCABLE AND CONFIRMED

IN SIGHT
BENEFICIARY: INGENIERIA Y SERVICIOS TECNICOS, S.A -AVD.
(VIZCAYA)
Currency: EUR

INSERTEC, takes over no inspection costs if they are required by the country of destination of the goods.

BANCO SANTANDER CENTRAL HISPANO
Address: C / Nagusia, 5
48,970 Basauri (Vizcaya) Spain.
IBAN CODE: ES55 0049 4638 87 271 0663 159
Swift: BSCHESMM

A copy of the opening of the credit will be sent to the email account: ecommerce@insertec.biz. We must receive a copy of the credit within 10 days after the order is placed. Will not be considered such order until the copy is received and accepted by INSERTEC clauses. Delivery periods begin to run from that date. The price of goods will be as stipulated in each moment in lnsertec -store except manifest error. Although INSERTEC try to avoid errors in the prices listed on the site, in the event of an error in the price of items ordered by Customer, INSERTEC will inform as soon as possible and give the option of reconfirming order at the correct price or canceling it.

If INSERTEC, failed to contact the Customer, the order will be canceled and will refund to full the amounts that had been paid, without any right to compensation.


WAYS AND PERIOD OF SENDING:

Products are shipped to the shipping address specified by the company. In case of the sales EXW will be indicated the store of withdrawal of the products. If your order has been shipped, and you don´t hear from the delivery, please contact our Customer Service:

TF: +34 94 440 94 52
ecommerce@insertec.biz


PRODUCT AVAILABILITY.

In every product offered in INSERTEC -store, >will be indicated the period in which we can issue it from our warehouse. To these must be added the CFR delivery destination, which is indicated by the FORWARDER hired.

RESPONSIBILITY AND EXONERATION OF RESPONSIBILITY.

The responsibility in connection with any item purchased under the domain www.insertec-store.com and www.insertec-store.es is strictly limited to the purchase price of the item. INGENIERIA Y SERVICIOS TECNICOS, S.A. will not accept any responsibility for consequential damages that occur as a side effect of the loss or main damage, arising in any way, and whether caused by tort (including negligence), breach of contract or otherwise, even if it could have been foreseen.

All item descriptions, information and materials contained in this web site are provided "in the state in which they are" and without warranties express, implied or arising in any other way.

The provisions of this paragraph shall not affect your statutory rights as a consumer, or your right to withdraw from the contract.


EVENTS BEYOND THE CONTROL OF INGENIERIA Y SERVICIOS TECNICOS, S.A-INSERTEC.

INGENIERIA Y SERVICIOS TECNICOS, S.A. will not be responsible for any failure or delay in performance of any of its obligations assumed under this contract, the cause is due to events that were beyond their control ("Major Force ").

The Major Force Events includes any act, event, lack of exercise, omission or accident beyond a reasonable control and includes in particular (without limitation) the following:

  • Strikes, lockouts, riot, invasion or terrorist attack.
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  • Inability to use trains, ships, aircraft, motor transport or other means of transportation, public or private.
  • Inability to use of public or private telecommunications networks.
  • Acts, decrees, legislation, regulations or restrictions of any government.